Complete the notes below.
Write NO MORE THAN TWO WORDS for each answer.

Four business values

Many business values can result in [1].

Senior managers need to understand and deal with the potential [2] that may result.

Collaboration

During a training course, the speaker was in a team that had to build a [3].

Other teams experienced [4] from trying to collaborate.

The speaker’s team won because they reduced collaboration.

Sales of a [5] were poor because of collaboration.

Industriousness

Hard work may be a bad use of various company [6].

The word ‘lazy’ in this context refers to people who avoid doing tasks that are [7].

Creativity

An advertising campaign for a [8] was memorable but failed to boost sales.

Creativity should be used as a response to a particular [9].

Excellence

According to one study, on average, pioneers had a [10] that was far higher than that of followers.

Companies that always aim at excellence may miss opportunities.