Complete the summary using the list of words. Choose the correct word and move it into the gap.

critics

corruption

statistics

guidelines

managers

public relations

sources

computer modelling

Controversy about climate science

The revelation, in 2009, that scientists at the CRU had presented inaccurate information and concealed some of their [1] had a serious effect on their reputation. In order to address the problem, the scientists should turn to experts in [2].
Leslie Gaines-Ross has published [3] based on studies of crisis management in commercial and public-sector organisations. Amongst other things, Gaines-Ross suggests that climate scientists should confront their [4].